Our Journey of Growth

The office was a desk in the bedroom! That eventually transferred downstairs to a converted utility room, and in 1994, we invested in a computer. The car gave way to a rusty old Ford van. Three months later, that went to the scrapyard, and we had the first of several second-hand Astravans.

In February 1996, we moved to rented shop premises in Whippendell Road, West Watford. This had a rear entrance to the workshop and storage area, and by now we had TWO computers. We had also moved on to an electric typewriter! We took on more employees, but rising crime in the area - especially to the shop and vans - meant we had to look for larger premises. We found the ideal light industrial premises and moved there in late 2001.

The property was a shell that had been used to store beer barrels. There was no electricity, office, carpet, or anything, except a mezzanine floor. This was converted into the offices, and the downstairs areas are the warehouse for storage and we are still there today.

From Humble Beginnings to a Modern Fleet

The Company became ‘Limited’ in 2001. Now, we have a fleet of 8 vans and 2 company cars. Four of the vans are large Transits & Vivaros for bigger jobs and equipment. Following two break-ins, we updated our security, we’ve installed air-conditioning, and we have even got rid of the old typewriter! A few items from the early days still remain.

Most of all, so do many of those early customers who we have seen grow, too.

Our staff remain loyal and hardworking. Four staff members are directors of the firm. Three of the staff have each been employed for more than 25 years and three more for over 15 years, of which two own shares.

Moving to a modern era

In May 2025, we embarked on a journey to becoming “paperless” by using an online platform called UpTick. Onward and Upward.    

Fire Extinguisher Museum

Fire Extinguisher Museum

Explore our gallery of historical fire extinguishers and protection equipment dating back some 80 years ago.

What our clients say

We have been incredibly impressed by the service that we have received from Complete Fire Protection - we have felt looked after, which is something of a new experience for us when it comes to matters like these, so thank you so much.

Darren Dignam
Church Sector

Thank you to Jackson, who took our phone call this morning and organised for Adam to come and replace our smoke alarms and heat alarm. It was so kind of you to pull out the stops and organise the visit.

Jam was extremely patient, polite and tidy.

Janice Gilbert
Residential Sector

Let me share my thanks to the engineer who attended yesterday. They were extremely helpful, and I appreciate the time they put into diagnosing a long-running issue we had with the system.

Chris Ridge
Pharma Sector

I just wanted to say that the 2 guys that you sent today were very good (Adam and Alex). Very thorough, polite and kept us informed of all that they were doing.

Becky Grant
Drainage Sector

Thank you so much for supporting our urgent request. You and the team have been so efficient, supportive and pleasant. They arrived at the perfect time, just before an assessor kicked off our fire audit on-site.

Maryam Sahib
Medical Sector

I just want to take the opportunity to say that you are a great company to work with and we will happily recommend that I come to you with other jobs as and when.

Nick Markham
Property Management

Firstly, your team were an absolute credit to the company - great guys and represented the company in a professional manner.

Jon Hooper
MOD

Once again, thank you so much for going over today - always outstanding service from yourself!

Lucy Jones
Property Management

Thank you for your prompt and efficient service and your very pleasant engineer.

Pat Clarke

The training was excellent, and I think everyone gained some vital knowledge from it.

Keith Bailey
Hospitality & Leisure

Thank you both for your time last Tuesday. As usual, the extinguisher training was well received and provided some balance to what can sometimes be quite an intense day.

Jo Marriott
Property Management

Good knowledge to have. Thank you for coming.

Daniel Braybrooke
Transport

Your engineers are all really good people - it's a pleasure to have them on site.

Belinda Garrett
Legal Consultants

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